Privacy Policy

Effective Date: December 12, 2024

Information We Collect

To provide and improve our services, we may ask you to share personal data such as your:

• Full Name: Your full legal name is collected when creating an account or completing identity verification. This helps us personalize communication, ensure account ownership, and comply with KYC (Know Your Customer) regulations.
• Email Address: We use your email to create your login credentials, send transactional and promotional updates, facilitate password recovery, and notify you of any changes in our services or policies.
• Phone Number: Collected for multi-factor authentication, important service alerts, and direct communication regarding support or security concerns.
• Postal Address: If applicable, we may request your address to comply with regional legal requirements or process transactions related to physical correspondence or verification.
• Wallet Address/Payment Information: When you engage in token purchases, mining payouts, or reward systems, we may store and process your wallet address or payment identifiers securely to execute those transactions.
• Additional Data: You may voluntarily provide other data, such as profile pictures, social media handles, or business details, which help enrich your user experience but are never shared without your consent.

All collected information is used strictly for the delivery and improvement of our services, communication with users, fraud prevention, and platform optimization.

Log Data

Whenever you visit our platform, our servers automatically record technical details from your browser or device. This "Log Data" may include:

• Your IP address (used for identifying your geographic region and monitoring security threats).
• Browser type and version (for ensuring compatibility and performance).
• Pages visited and actions taken on the site (to improve usability).
• Date and time of each interaction (used for analytics and auditing).
• Session duration and behavior flows (to understand user engagement).

This data allows us to monitor performance, identify bugs or misuse, understand user preferences, and maintain a secure environment.

Cookies

We use cookies and similar technologies to enhance your experience and analyze website performance. Cookies help us:

• Keep you logged into your account securely.
• Remember user preferences (language, display settings, etc.).
• Track user activity for analytics purposes.
• Customize content and offers.

You can manage your cookie preferences through your browser settings. Please note that disabling cookies may limit access to certain features or services.

Third-Party Service Providers

To deliver a seamless experience, we may rely on external service providers who assist in specific functions, including but not limited to:

• Cloud hosting and database management.
• Payment processing for transactions and withdrawals.
• Email communications and marketing automation.
• Customer support platforms (live chat, ticketing).
• Analytics services to help us understand platform usage.

These partners only receive the minimum information necessary to perform their duties and are contractually bound to handle your data securely and ethically. We thoroughly vet all third-party vendors to ensure compliance with our data protection standards.

Data Security

We are committed to protecting your personal data using industry-leading practices. Security measures include:

• End-to-end encryption of data in transit (SSL/TLS).
• Secure storage infrastructure with controlled access.
• Multi-layer firewalls and threat detection systems.
• Regular security audits and penetration testing.
• Role-based access management for internal systems.

Despite these efforts, no system can be fully immune to risks. Users are encouraged to use strong passwords, enable 2FA, and report suspicious activity.

External Links

Our platform may contain links to third-party websites or services. These links are provided for convenience but are not governed by our Privacy Policy. We do not control these websites and are not responsible for their privacy practices, data protection methods, or content. We encourage users to read the privacy policies of any third-party services before interacting with them or sharing personal data.

Children’s Privacy

Our platform is intended strictly for users aged 18 and over. We do not knowingly collect personal data from minors. If we become aware that data from a child under 18 has been submitted, we will take immediate steps to remove that information. Parents or guardians who suspect their child has submitted data should contact us immediately so we can resolve the matter promptly.

Your Rights

As a user, you have the following rights regarding your personal data:

• Right to Access: You can request a copy of the personal information we store about you at any time.
• Right to Correction: You can update or correct your information via your account settings.
• Right to Deletion: You may request complete removal of your personal data and closure of your account.
• Right to Object: You may object to data processing under certain legal bases.
• Right to Withdraw Consent: You can withdraw previously given consent, such as unsubscribing from marketing emails.

To exercise any of these rights, please contact us using the details provided below. We aim to respond to all requests within a reasonable timeframe.

Changes to This Privacy Policy

We reserve the right to modify or update this Privacy Policy to reflect changes in our operations, legal requirements, or user feedback. Any changes will be posted on this page, along with a revised effective date. Major updates may be communicated via email or platform notification. We recommend checking this page periodically to stay informed.

Contact Us

If you have any questions, concerns, or feedback about this Privacy Policy or the way your data is handled, feel free to reach out:

• Email: info@aisc.online
• Mailing Address: 1190 Yonge Street, Suite 1400, Toronto, ON M4S 1T6, Canada.

Our team is committed to transparency, responsiveness, and maintaining your trust as a valued user of AISC.